Blog | Vesta Property Management

How to Encourage Tenants to Report Repairs Promptly

Key Takeaways Clear Communication and Simple Systems Matter – Landlords should set expectations from the start, clearly outlining how tenants can report repairs and making the process easy through dedicated emails, online forms, or property management software. Trust and Responsiveness Build Better Reporting – Promptly acknowledging repair requests, providing honest timelines, and following up after repairs help foster trust. When tenants see that issues are taken seriously, they are more likely to report problems quickly in the future. Educat…

What to Know About Renting to Tenants With Service Animals

At Vesta Property Management, we know many landlords prefer to keep things simple: screen tenants, sign the lease, and collect rent. But what happens when a prospective tenant applies with a service animal, even though your lease clearly states “No Pets Allowed”? If you’ve never encountered this situation before, it can feel confusing and even frustrating. Service animals are not considered pets under the law, which means the standard “no pets” policy does not apply in these cases. As a property owner, it’s important to understand your respons…

6 Best Ways of Retaining a Tenant

Building strong relationships with tenants is one of the most effective ways to ensure the long-term success of your rental property. However, it all starts with attracting high-quality renters. Tenants who stay for the long haul provide steady income and significantly reduce the costs and headaches associated with frequent turnovers. While finding great tenants may sound simple in theory, in practice, it requires time and strategy. Once you have responsible residents in place, it’s essential to value and retain them. Reliable tenants not only …

How to Recognize and Avoid Rental Scams

Rental scams do not just hurt tenants. They can also be extremely costly and frustrating for landlords. From financial loss and legal issues to damaged reputations and wasted time, the consequences of rental fraud are serious. Whether you manage your rental property or work with a professional property manager, understanding how scams work and how to prevent them is one of the smartest steps you can take. At Vesta Property Management, we know the challenges landlords face. We help protect rental properties through proven systems that screen ap…

Best Ways to Communicate With Tenants: Email, Text, or Call?

Clear communication is one of the most important parts of successful property management. It helps you respond to maintenance issues quickly, prevent misunderstandings, and build positive relationships with your tenants. But good communication is not just about being available. It is also about choosing the right method at the right time. Some situations call for a fast, casual message. Others require a more formal approach. And when things are urgent or complicated, a phone call can make all the difference. At Vesta Property Management, we hel…